Solutions for Retail, Franchising and Mass Market
Assistence
With our partners we think about punctual and less intrusive assistance
We support our partners to provide you with the best possible service
Tired of waiting for on-site interventions that always arrive at the most inconvenient times? With our partners you get all the support you need faster, even at a distance and even before breakdowns.
To achieve this, we ask you to register and complete your profile with a few details of your cash register and scales: this way, we can share all operating data with your dealer for the best possible service.
Faster and more timely in-store, less intrusive remote assistance
For all cash registers and telematic scales registered in the system, you see both the management data of your business and the operating data, while your agent only sees the operating data.
And thanks to this sharing, you will be able to view breakdowns in good time, what you need to service in your shop, and any accessories and spare parts you need. In addition, whenever possible, you can directly intervene remotely.
Predictive assistance, intervenes before it breaks down
We monitor the operating data of your cash register and telematics scale to automatically detect any anomalies and notify your dealer.
Based on his experience and knowledge of your needs and preferences, he will assess whether to intervene or not: in this way, we help you and your dealer to avoid downtime.
All manuals online,
find yours
We want you to have more and more, even on your own. That is why you will find in your reserved area all the manuals of our products, today in pdf but soon to be even more interactive, to allow you even more direct searches and help you find what you need.
Register and complete your profile
Access your reserved area for more assistance and more services.